office, Onsite & Laboratory
Quickly and easily access often-asked questions and answers concerning customer services, onsite and laboratory capabilities.
Can't find the answers you're looking for? No problem! Contact our friendly team or call 01327 552077, and we'll be more than happy to help, guide you in the right direction, and answer any questions you have.
The Omega Group's headquarters and primary laboratory are located in Daventry, Northamptonshire, NN11 8RY. We are currently planning the establishment of additional laboratories in Leeds and Reading in the near future.
If you want to discuss your current or upcoming construction projects, please contact our knowledgeable and responsive team.
We provide concrete testing services nationwide at highly competitive prices, and we can customise your no-obligation quotation to meet your specific requirements.
Our technicians are available to meet our clients' specific needs and preferences, including working mornings, during the day, or at night on weekdays and weekends. Please note that notice is required for weekend testing.
Need concrete testing on short notice? We can help! Contact us during office hours (9 AM - 5 PM, Monday to Friday) by calling 01327 552077, using our contact form, or emailing team@theomegagroup.co.uk.
Yes, we do offer cube collection services. We conduct several collection runs on both a daily and weekly basis. We can collect from any construction site, quarry, batching plant, or other accessible location. You can schedule collections for daily, weekly, or monthly intervals. Additionally, we operate on a call-off basis as needed. Our collection services are flexible because we understand that construction projects can change rapidly!
You can deliver all items for testing to the Goods In area, which is open Monday to Friday from 9 AM to 5 PM. A laboratory technician will receive your test samples and enter them into our testing platform for processing. Please ensure that each sample is uniquely identified to avoid errors or misprocessing. Our laboratory is located at Units 18-19 Baird Close, Daventry, Northamptonshire, NN11 8RY. You can also find us using the following what3words address: ///kickers.robes.branching.
Our highly skilled engineers who perform site testing activities hold valid and up-to-date CSCS certifications and cards. We prioritise safety at The Omega Group by continuously training our personnel and conducting regular toolbox talks. Safety is our top priority.
We have simplified access for customers to find all our documents in the secure client resources portal, which includes our terms and conditions.
Yes, we are fully accredited by UKAS for compressive cube testing. You can view our accreditation details on our UKAS accreditation section or directly on the official UKAS website by searching for The Omega Group (Operations) Limited.
Yes. We offer nationwide collection, conducting weekly runs across the UK and arranging specific collections as needed. Our insured technicians ensure the safe and prompt delivery of your samples to our laboratory for immediate, temperature-controlled curing.
Absolutely. You are welcome to deliver samples directly to our laboratory between 9:00 a.m. and 5:00 p.m., Monday to Friday. Please clearly mark them for "Goods In" at Units 18-19 Baird Close, Drayton Fields Industrial Estate, Daventry, Northamptonshire, NN11 8RY.
We email detailed PDF test reports on the same day the cubes are tested, 99.9% of the time. Delays are rare and typically occur only due to external email delivery issues.
Yes. Cubes that are 28 days old or older and have not met the target strength are stored in a separate, controlled area for 31 days before disposal. Cubes tested at 7 or 14 days are discarded immediately after testing unless otherwise requested.
Due to the large volume of samples processed daily, we cannot retrieve any that have been disposed of.
All crushed and tested concrete cubes are collected by a licensed waste management company. The material is further processed and recycled for use in other construction projects, supporting our commitment to sustainability.
Yes. Our advanced compressive testing machines can handle cubes of up to 3,000 kN, making them suitable for high-strength applications such as precast and infrastructure projects.
Yes, we can send test results directly to your consultant or any designated contact, ensuring fast communication and project transparency.
This popular option allows your consultant to generate CUSUM reports easily, streamlining the quality assurance process without requiring you to forward results.
The standard testing ages for concrete are 7, 14, and 28 days, with 28 days serving as the industry benchmark for assessing final strength. Many clients also request a spare cube for additional verification if needed or in circumstances when the 28 day cube doesn't achieve it's target strength.
It is common to create two 28-day concrete cubes. If one of the 28-day cubes fails, we retain the second cube and will only proceed with further testing upon your instruction.